A Travel Show for Everyday People...
Listen Now On the Sunday, April 16th edition of The Travel Guys… In the Travel News, animal rides are being phased out as tourist attractions in many countries and we explore why, and the FAA says 250 people have been referred to the FBI over their behavior on airplanes. For many of these folks, a bad day is about to turn into a life-altering event. Is it a customer service crisis, or just a generational...
Listen Now On the Sunday, August 21st edition of The Travel Guys… In the Travel News, the Bar Harbor, Maine Town Council has decided to limit cruise ship calls in the tiny community, and an AirTag in a piece of luggage leads to the discovery of some major theft from passenger luggage. Have you noticed traditional customer service is disappearing? The travel industry is no exception. In our Smarter Traveler segment, we talk about some...
This Sunday (August 21st) on The Travel Guys…. Guests: Chris Elliott, Consumer Advocate Extraordinaire Gwen Duncan, Cordially Yours Travel Chris joins us to discuss a recent column at Elliott.org about “How executives hide from you and why you shouldn’t let them.” The topic at hand is whether or not it’s proper for people with “Customer Service” (or similar monikers) in their titles to hide from the public by disguising or not publishing their email...
