Tagged: Southwest

Airline computers melted down again last week

Listen Now On the Sunday, January 15th edition of The Travel Guys…  In the Travel News, airline computers melted down again last week, briefly impacting the entire system. How can things like this be avoided? The answer, just like the Southwest situation a couple of weeks ago, isn’t simple. Fixing it will take time, as in years. In other news, Amtrak is having a sale on mid-week travel and airfares dropped in December, reversing a...

Starbucks has devalued its rewards program

Listen Now* *If you listened live on Sunday, January 8, the second half of the show did not air. To catch the whole show, listen above. On the Sunday, January 8th edition of The Travel Guys…  In the Travel News, those who love their Starbucks on the road will be getting free coffee and treats a little less often. The coffee giant has devalued its rewards program. Plus, we report on some interviews Kuwait Airlines...

Carnival Cruise Lines names Emeril Lagasse as Chief Culinary Officer

Listen Now On the Sunday, January 1st edition of The Travel Guys…  In the Travel News, Carnival Cruise Lines names Emeril Lagasse as Chief Culinary Officer; and Southwest Airlines, while back in the sky, now has to try and make nearly a million customers whole. Our New Year’s Day show features two of our favorite interviews from the year gone by. The first features a traveling nurse. During COVID these folks who go “where the...

Learn which airline is the BEST at LOSING your bag

Listen Now On the Sunday, November 6th edition of The Travel Guys…  In the Travel News, Subway is the latest to reward those flying in middle seats and we tell you which major airline is the BEST at LOSING your bag. Our Smarter Traveler segment features a discussion on airline travel credits and a “makes way too much sense” idea from Travelers United about how to make those credits easier to use. Cruise lines are...