A Travel Show for Everyday People...
Listen Now On the Sunday, January 15th edition of The Travel Guys… In the Travel News, airline computers melted down again last week, briefly impacting the entire system. How can things like this be avoided? The answer, just like the Southwest situation a couple of weeks ago, isn’t simple. Fixing it will take time, as in years. In other news, Amtrak is having a sale on mid-week travel and airfares dropped in December, reversing a...
Listen Now On the Sunday, August 28th edition of The Travel Guys… In the Travel News, air travel complaints to the Department of Transportation soar 270% this summer as the airlines struggle to provide a decent level of service; and Southwest Airlines changes its policy regarding upgrading your boarding position. Our Smarter Traveler segment focuses on currently popular traveler scams. Bottom line: If someone is asking for your identification or credit card info, open your...
Listen Now On the Sunday, August 21st edition of The Travel Guys… In the Travel News, the Bar Harbor, Maine Town Council has decided to limit cruise ship calls in the tiny community, and an AirTag in a piece of luggage leads to the discovery of some major theft from passenger luggage. Have you noticed traditional customer service is disappearing? The travel industry is no exception. In our Smarter Traveler segment, we talk about some...
Listen Now On the Sunday, May 1st edition of The Travel Guys… In the Travel News, we update the mask and vaccination requirements. Believe it or not, they are coming back in some destinations, including a couple of places close to home. Airbnb is changing their COVID-friendly refund policy. We update you in our Smarter Traveler segment; and Mark offers a reminder about the importance of flexibility if you are traveling this summer. We introduce...
