Tagged: Sports Leisure Vacations

Air travel complaints to the Department of Transportation soar

Listen Now On the Sunday, August 28th edition of The Travel Guys…  In the Travel News, air travel complaints to the Department of Transportation soar 270% this summer as the airlines struggle to provide a decent level of service; and Southwest Airlines changes its policy regarding upgrading your boarding position. Our Smarter Traveler segment focuses on currently popular traveler scams. Bottom line: If someone is asking for your identification or credit card info, open your...

AirTag in luggage leads to discovery of major theft

Listen Now On the Sunday, August 21st edition of The Travel Guys…  In the Travel News, the Bar Harbor, Maine Town Council has decided to limit cruise ship calls in the tiny community, and an AirTag in a piece of luggage leads to the discovery of some major theft from passenger luggage. Have you noticed traditional customer service is disappearing? The travel industry is no exception. In our Smarter Traveler segment, we talk about some...

Mask and vaccination requirements update

Listen Now On the Sunday, May 1st edition of The Travel Guys…  In the Travel News, we update the mask and vaccination requirements. Believe it or not, they are coming back in some destinations, including a couple of places close to home. Airbnb is changing their COVID-friendly refund policy. We update you in our Smarter Traveler segment; and Mark offers a reminder about the importance of flexibility if you are traveling this summer. We introduce...

Police show up at the doors of an alarming number of Hertz renters

Listen Now On the Sunday, February 27th edition of The Travel Guys…  In the Travel News, TSA adds its first international destination – The Bahamas – to the Pre-Check Program, a Sesame Street Theme Park is opening in San Diego, and an alarming number of Hertz renters are having the police show up at their door. In our Smarter Traveler block, we discuss tipping at home vs. tipping abroad. How is it different? Travel Writer...