Category: From the Show

Cruise lines are having to cancel due to staff shortages

Listen Now On the Sunday, August 14th edition of The Travel Guys…  In the Travel News, some cruise lines are having to cancel cruises because of a shortage of staff, the DOT’s plan to make airlines give you refunds turns out to be full of holes and Burning Man is back in the Nevada desert later this month. In our Smarter Traveler segment, Real ID is coming to an airport near you next May. Now...

Southwest has welcomed its first mother-daughter pilot team

Listen Now On the Sunday, August 7th edition of The Travel Guys…  In the Travel News, Southwest Airlines has welcomed its first mother-daughter pilot team. The Department of Transportation is FINALLY ready to help you get refunds and performance from airlines, but they are putting part of the refund responsibility on the wrong people…travel agents/advisors. Our Smarter Traveler segment features a discussion about “who owns this hotel?” You thought you were staying at a Hilton...

Southwest makes a policy change regarding flight credits

Listen Now On the Sunday, July 31st edition of The Travel Guys…  In the Travel News, Southwest Airlines makes a policy change regarding flight credits. Effective immediately, they will never expire. Bad news from Graceland, Elvis’ home in Memphis. Despite a boost in admissions from the new movie, the attraction is in bankruptcy. Is there a way to leverage social media to help you gain a concession from a travel company? Indeed, some companies pay...

Delta Airlines is testing FREE Wi-Fi on some aircraft

Listen Now On the Sunday, July 24th edition of The Travel Guys…  In the Travel News, two Alaska pilots have to return their plane to the gate…because they couldn’t get along in the cockpit. Delta Airlines is testing FREE Wi-Fi on some aircraft and Hertz climbs another stupidity ladder with a long time customer. When you are on a plane, you might relax a little and not be concerned about your belongings. That would be...