Tagged: Southwest

Learn which airline is the BEST at LOSING your bag

Listen Now On the Sunday, November 6th edition of The Travel Guys…  In the Travel News, Subway is the latest to reward those flying in middle seats and we tell you which major airline is the BEST at LOSING your bag. Our Smarter Traveler segment features a discussion on airline travel credits and a “makes way too much sense” idea from Travelers United about how to make those credits easier to use. Cruise lines are...

Marriott faces a lawsuit over lying to its guests

Listen Now On the Sunday, October 9th edition of The Travel Guys…  In the Travel News, a Southwest pilot decided to go naked in the cockpit—with a female co-pilot; and Marriott faces a lawsuit over lying to its guests. A local Amtrak traveler got a “roomette” accommodation for an overnight trip, and shared what you should bring along for your comfort. It’s part of our Smarter Traveler segment. Comedian Steve Treviño will be appearing at...

Air travel complaints to the Department of Transportation soar

Listen Now On the Sunday, August 28th edition of The Travel Guys…  In the Travel News, air travel complaints to the Department of Transportation soar 270% this summer as the airlines struggle to provide a decent level of service; and Southwest Airlines changes its policy regarding upgrading your boarding position. Our Smarter Traveler segment focuses on currently popular traveler scams. Bottom line: If someone is asking for your identification or credit card info, open your...

The ten U.S. airports with the worst on time record

Listen Now On the Sunday, March 27th edition of The Travel Guys…  In the Travel News, Southwest has a new fare category with an interesting set of benefits and we have a list of the ten airports in the country with the worst on time record. The COVID crisis saw an explosion in the number of angry passenger incidents on airplanes. We can only hope they will subside. But what if you are on a...