On the Saturday, July 20th, 2024 edition of The Travel Guys… In the Travel News, we have updates on threatened strikes by flight attendants at American and United; and a historic landmark is being rebuilt on the Hawaiian island of Kauai. Our Smarter Traveler segment talks about the current surge in COVID infections, and offers a few reminders for travelers on how to minimize your exposure to the dangerous virus. Reporter Clayton Whitehead spent ten days exploring Latvia, Lithuania and Estonia. He's returned home and shares his experiences with us. Perhaps you'll be adding these countries we know little about to your wish list. People do strange things in National Parks. Like leaving trash behind and using the hillside as a latrine. We talk about how to fight back against people who go to sacred places and then treat them like "crap."
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On the Saturday, June 22nd, 2024 edition of The Travel Guys… In the Travel News, World Cup Soccer is coming to Northern California, and airfares over the 4th of July are actually lower than last year, international and domestic. In our Smarter Traveler segment, we talk about how to share/gift/give your hotel points to get a room for someone else. Each major chain has different policies, and we'll discuss the majors and post a list for you online. Eight men of color were removed from a flight at the Phoenix Airport. Allegedly, one of them had a strong body odor. The men were not traveling together and did not know each other. Ultimately, it was decided by American Airlines there was no odor problem among the 8 passengers. So why were the men removed from the aircraft? Why only the black male passengers? Now the CEO of the airline has apologized and a lawsuit has been filed. An amazing, documented story of racism by a major airline. We update it for you. Our Odds and Ends segment features tips to protect your money while traveling, and a simple idea on how to get what you want from Customer Services travel reps online or the phone.
On the Saturday, June 1st, 2024 edition of The Travel Guys… In the Travel News, American Airlines faces a lawsuit after removing 8 passengers from a plane because of a complaint regarding smell. Then it put the 8 men back on the plane. They are all black men who did not know each other and were seated all over the aircraft. American is now facing a lawsuit from three of the men. Also in the news, Southwest is upping the ante on early boarding pricing. We'll have an update on this obviously popular Southwest add-on. Our Smarter Traveler segment addresses an important issue: Who you book your airline ticket, your hotel room, rental car, attractions with matters. If you choose to book with a "third party" online, ask yourself, will this company's customer service team support me if something goes wrong? We explain why when all things are equal you need to book direct. Restaurants in particular are trying to roll out some entertaining new junk fees. Entertaining to talk about, not so entertaining to pay. Seriously, a beef surcharge? Finally, a piece of tongue in cheek humor. It's from a hotel responding to a guest who feels they have come up a bit short on their promises. This one from the hotel's point of view is pretty funny to listen to.
On the Saturday, February 24th, 2024 edition of The Travel Guys… In the Travel News, United and American Airlines raise baggage fees, and American Queen Voyages (the river cruise line) is out of business. A new piece of technology in restaurants is a hand-held software system that allows the server to total your bill, then hand you the machine, in their presence, to decide on a gratuity amount. Is it just us, or is that "in your face" system designed to pressure the diner into a higher gratuity? Carry-on bags have been a pain for airlines ever since they started charging for baggage. If only they would enforce their own carry-on rules, the problem might be solved. We discuss carry-ons and how airlines on one hand are telling you to check your bags, when in many instances there is plenty of room for them in the overheads. What's up? The mailbag addresses a variety of issues you wrote us about, everything from airline customer service, to state park entry/parking fees and parking charges at hotels.