Christopher Elliott Page 7

On the Sunday, May 14th 2023, Mother's Day edition of The Travel Guys… In the Travel News, pilots from several airlines have voted to authorize a strike? What does this mean for summer travel? We share an important take on the situation. Airfares dropped a bit in April. Does this mean the long upward climb in fares is over? Clearing customs is always a bit stressful, whether you are coming to or going from the United States. In our Smarter Traveler segment, we give you some tips on how to make your customs encounter as brief as possible by helping you be prepared. Carnaval in San Francisco is a fun, all-free event that is back for its 45th year this Memorial Day weekend. Find more info on the event here. Chris Elliott, Consumer Advocate, joins us from Christchurch, New Zealand, to discuss the automation of the travel industry and why it might be moving just a little too fast, from a customer services standpoint. Plus, why does it take so long to get a refund everyone agrees you are owed. Chris reminds us the importance of being patient, polite and persistent when chasing your money.

On the Sunday, February 19th, 2023 edition of The Travel Guys… In the Travel News, lawmakers from our state, tiring of federal inaction against junk fees, are taking legislative steps to rid us of resort and other garbage fees. Holland America has decided to extend special Wave Season offers to Families on selected sailings. There are consumer protections available to us when we travel you may not be aware of. Friend of The Travel Guys Chris Elliott posted an article about some of them this week and Mark has the details. Hiking is one of American's favorite recreational activities. We welcome author Joe Yogerst, to share from his recent National Geographic book, 100 Trails, 5000 Ideas: Where to Go, When to Go, What to See, What to Do. Airlines have different rules when it comes to seating on planes. We discuss why it's not only better for families, but for all travelers, when families are together. Perhaps we can set greed aside and fix this problem once and for all.

On the Sunday, February 5th, 2023 edition of The Travel Guys… In the Travel News, Hawaii is about to add another fee to the cost of a hotel room; while airfares, which have taken a typical winter dip in recent months, look like they are climbing for the summer. The Sacramento Airport has announced a major expansion project, with additional gates, a walkway to terminal B and more. Chris Elliott, America's premier consumer advocate, joined us from Perth, Australia, for an extended interview, to talk about rental electric vehicles, the vouchers given out by cruise lines (and airlines) during COVID (which are starting to expire) and even shares his thoughts on Perth and Australia.

On the Sunday, October 16th, 2022 edition of The Travel Guys… In the Travel News, the State Department temporarily has reopened its online passport renewal program (link below) under certain conditions, and in Hawaii, visitor counts have hit a bump and some are concerned. Our Smarter Traveler segment features a discussion on the impact on your airfare, based on the day you fly. Monday, Friday and Sunday are generally higher. Tuesday, Wednesday, Saturday lower; Thursday neutral. We'll explain why. Consumer Advocate Chris Elliott is on hand all the way from Cypress to discuss hotel service. Where is it headed post-COVID? We also go over words to be wary of when you are looking for a vacation rental. What does "cozy" really mean. Delta and Starbucks have announced a joint loyalty program. We'll share details and talk about the value of such programs.