Delta Air Lines Page 4

On the Saturday, February 3rd, 2024 edition of The Travel Guys… In the Travel News, most of the news is BAD. Las Vegas hotels are raising resort fees and restaurants are raising their prices for the Super Bowl, Uber's rides continue to cost more, Jet Blue is going to charge you for advance seat selection for more seats on every flight, and the fees on Delta's credit card are going up 50%. Our Smarter Traveler segment talks about an endangered species - customer service. Case in point, American Airlines is cutting hundreds of call center positions that handle travel issues and complaints. And telling us it's going to make American BETTER. Can you say BS? Our Odds and Ends segment features stories about how travel companies are collecting your private information to create pricing, hidden cameras in vacation rentals and why you might need a special class to learn how to negotiate a Disney theme park. Charlie Leocha from Travelers United joins us to talk about the crowd coming in the skies. Charlie says flying cars, drones and other traffic is about to compete with airplanes and it's time to consider some regulations. Crazy? Maybe not.

On the Saturday, November 11th, 2023 edition of The Travel Guys… In the Travel News, United Airlines redesigns its frequent flyer program to put a heavier premium on the use of their credit cards, following American and Delta into the “we don’t care if you fly on our planes, as long as you use our credit cards” tunnel. Complaints about the airlines to the Department of Transportation (DOT) nearly doubled in the first part of 2023. Is the service from the airlines that bad, are the customers that grouchy or has something changed in the sky? In our Smarter Traveler segment we try and come up with the answer. The back half of the show features a version of “What’s Goin’ On Around Sacramento.” Jack Gallagher stops by to promote his show on December 9th at the B St. Theatre; there’s a really unique music festival at the Green Room Social Club in Placerville after Thanksgiving; and the Transcendence Theatre in Napa/Sonoma has a Broadway Christmas Show for you to attend in December. Sports Leisure Vacations even has a day trip package including brunch and the show (link on this page).

On the Saturday, October 21st, 2023 edition of The Travel Guys… In the Travel News, the State Department issues a warning to American travelers overseas and Delta Airlines walks back some of their cuts to their Sky Miles program after a lot of negative feedback from flyers. Our Smarter Traveler segment talks about the importance of using your miles/points in frequent flyer and other rewards programs. Mark explains why the rules are always changing, the goal posts for freebies always moving. These programs aren't always your friend. Cindy Nichol, the Director of Sacramento County Airports joins us for an interview covering a wide variety of subjects, everything from concessions to airport expansion. Finally, our Odds and Ends segment updates a story about vending machine cakes in Las Vegas and the cake goo that comes with them.

On the Saturday, September 30th, 2023 edition of The Travel Guys… In the Travel News, Pier 39 in San Francisco celebrates its 45th birthday, and Delta Airlines, they who boldly wiped out their frequent flyer program two weeks ago, admit perhaps they went too far. The Chief Health officer of a major airline says there are five things he absolutely would not do before or during a flight. We share those with you in our Smarter Traveler segment. The junk fee situation is spreading and getting more ridiculous. Now restaurants are adding bogus surcharges to their bills. The latest update on how travel vendors are digging into our wallets. Our Odds and Ends segment includes some good news for travel advisors and Mark's lament on the disappearance of the "shoulder season" for travel.