Tag: Hilton

On the Saturday, May 17th, 2025 edition of The Travel Guys… In the Travel News, American Airlines says they have new technology which allows them to hold some planes for connecting passengers; and a new rule involving junk fees went into effect last week. But will it be enforced? In our Smarter Traveler segment, we address two topics: The sudden dramatic reduction in value for Hilton Honors points, and we explain what it means if your boarding pass has "SSSS" on it. Caroline Beteta, the President and CEO of Visit California, joins us to talk about California's National Parks and some of the challenges of being the state's lead tourism official. Our Odds and Ends segment features a update on REAL ID. Turns out most people either have a REAL ID, a passport or another acceptable ID. But for those who don't, you will still need one. The day when you won't be allowed on the plane will come.

On the Sunday, August 7th, 2022 edition of The Travel Guys… In the Travel News, Southwest Airlines has welcomed its first mother-daughter pilot team. The Department of Transportation is FINALLY ready to help you get refunds and performance from airlines, but they are putting part of the refund responsibility on the wrong people...travel agents/advisors. Our Smarter Traveler segment features a discussion about "who owns this hotel?" You thought you were staying at a Hilton Hotel. At least that's what it says on the sign. But are you protected by Hilton policies? Maybe not.... A man is sitting in economy on Jet Blue. A first class passenger gives him an eye mask. The flight attendant says, "you can't do that, he's in economy." Yep, it really happened. We have the tape of the conversation. So who is right? In entertainment news, Bruce Springsteen fans are paying up, really up, for some of his upcoming concerts. "Dynamic pricing" is the answer. Or is it? And we have details on Portland's annual Naked Bike Ride.

On the Sunday, August 8th, 2021 edition of The Travel Guys… In the Travel News, if you want to attend theater in San Francisco or on Broadway this fall, you are going to have to wear a mask and be vaccinated or tested to get into the theater, at least until November. Two people headed into Canada found that having false documents will set you back a healthy chunk of cash and American and United follow Delta by saying to their frequent flyers: your benefits are preserved for another year. Our Smarter Traveler segment gets away from nuts and bolts and looks at the problem several airlines are having with keeping their schedules. Southwest and American have had some problems, Spirit has had BIG ISSUES. Mark explains what's going on and why this shouldn't be happening. Hint: The taxpayers have been suckered. Hilton is cutting back on housekeeping, unless you are at a Ritz Carlton or higher. We ask you how you feel about that. Will it impact which hotel you choose to stay in? We take your phone calls in our third segment and one listener will be a big winner. Family travel is full of challenges. COVID brings some extra issues. We talk to a family traveler and get his tips on how to get your gang from here to there.