Tag: New Zealand

On the Sunday, May 14th 2023, Mother's Day edition of The Travel Guys… In the Travel News, pilots from several airlines have voted to authorize a strike? What does this mean for summer travel? We share an important take on the situation. Airfares dropped a bit in April. Does this mean the long upward climb in fares is over? Clearing customs is always a bit stressful, whether you are coming to or going from the United States. In our Smarter Traveler segment, we give you some tips on how to make your customs encounter as brief as possible by helping you be prepared. Carnaval in San Francisco is a fun, all-free event that is back for its 45th year this Memorial Day weekend. Find more info on the event here. Chris Elliott, Consumer Advocate, joins us from Christchurch, New Zealand, to discuss the automation of the travel industry and why it might be moving just a little too fast, from a customer services standpoint. Plus, why does it take so long to get a refund everyone agrees you are owed. Chris reminds us the importance of being patient, polite and persistent when chasing your money.

On the Sunday, November 28th, 2021 edition of The Travel Guys… In the Travel News, Hawaii and New Zealand are among destinations peeling back layers of COVID restrictions this week. The only questions is, will the discovery of the new variant stop everything in its "travel tracks?" Our Smarter Traveler segment reminds you to take a look at the contract. Did you know that if you are going on a cruise, the captain doesn't really have to follow the printed itinerary and the cruise doesn't owe you a thing if he or she doesn't stop in the designated ports of call? We'll make you a smarter cruiser in only ten minutes! Gwen Duncan of Cordially Yours Travel joins us to talk about her specialty, cruises, and to give us a peek inside what customers of her travel agency are asking about these days. What does Gwen see as the hot products for next year?

On the Sunday, February 10th, 2019 edition of The Travel Guys… In the Travel News, Britain has declared war on resort fees and other "add-ons," by declaring all fees must be included in the initial price. FTC in Washington, DC, are you listening? Plus, we tell you whether it's best to use soap and water or hand sanitizer in the airplane restroom (spoiler alert, hand sanitizer is the right answer). And there's a flight attendant who went out and walked on the wing. While the plane was in the sky. No kidding. Gwen Duncan of Cordially Yours Travel is in house to talk about cruise, airfares and why you might want to have a travel advisor, even if you are a very independent traveler. Finally, Paul Robins (remember Paul & Phil on Y92 FM for years...) is back on the radio and back from New Zealand. He talks about his trip and his new afternoon show on his old station, 92.5 FM.