On the Sunday, May 12th, Mother's Day edition of The Travel Guys.... In the Travel News, the Utah Attorney General's office is investigating
Expedia for collusion with some major hotel chains. Speaking of major hotel chains, Hilton has taken over the top spot from Marriott in "brand value," as measured by Brand Finance Hotels ranking. Marriott's brand value suffered a 30 percent reduction, while Hilton's was climbing 17 percent. The brand value is based in part on marketing investment, stakeholder equity and business performance. Of course, Marriott has been plagued with a series of problems after its merger with Starwood.
Our Smarter Traveler segment looks at recent rankings of hotels, airlines and other travel providers, based on their service levels. In our Travel Mailbag, Mark answers questions on passports for tiny travelers (babies), Southwest Advance Boarding Passes and how to find out if your cruise ship is clean. Finally, we take you to Oregon's North Coast, where their latest tourism promotion is rewarding local service station attendants for being the best tourism ambassadors in the region.
